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lib/trustedshops.js

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  1. // LEASH wallet-control — Trusted Shops merchant verification (advisory evidence).
  2. //
  3. // Answers one question across ALL Trusted Shops country sites: "does this merchant
  4. // show up on trustedshops.<tld>?" Two distinct things live in the TS ecosystem:
  5. // 1. MEMBER registry (buyer-protection members): REST API
  6. // GET {api}/shops.json?url=<host> → member entries + target market
  7. // GET {api}/shops/{tsId}/quality.json → rating/review evidence
  8. // Verified live 2026-09-25. Members only — a non-member shop 404s here.
  9. // 2. SHOP PROFILES on every country site (members AND non-members, e.g. digitec.ch,
  10. // which has a TS profile without being a member): every country domain
  11. // server-renders its shop search for GET /shops/?q=<query> and embeds the
  12. // results as JSON in the page's __NEXT_DATA__ script:
  13. // props.pageProps.shops = [{profileType, accountName, tsID, shopName, shopUrl,
  14. // averageRating, reviewCount, profileUrl}]
  15. // Country domains (owner-confirmed list): ch de at co.uk fr it es nl be pt pl eu.
  16. //
  17. // Guarantees (mirror the engine's design principles):
  18. // - Evidence only. "Not listed" is NEVER a fail or an uncertainty — many legitimate
  19. // shops are not on Trusted Shops at all. This module produces facts for the
  20. // decision grid; the engine alone decides what they mean.
  21. // - Degrades silently: total failure → listed:null with a reason; a single country
  22. // site failing is noted in search_errors and ignored.
  23. // - Fast by construction: bounded concurrency across the whole batch, per-request
  24. // deadlines the module enforces itself (AbortSignal alone never keeps the Node
  25. // event loop alive), 6 h TTL cache, in-flight de-duplication.
  26. // - Exact matches only: the country searches are fuzzy — a hit counts solely when
  27. // shopUrl/shopName equals the queried domain. Fuzzy near-misses never count.
  28. const MARKET_LABELS = {
  29. CHE: 'Switzerland (trustedshops.ch)', DEU: 'Germany (trustedshops.de)', AUT: 'Austria (trustedshops.at)',
  30. FRA: 'France (trustedshops.fr)', ITA: 'Italy (trustedshops.it)', ESP: 'Spain (trustedshops.es)',
  31. NLD: 'Netherlands (trustedshops.nl)', POL: 'Poland (trustedshops.pl)', GBR: 'UK (trustedshops.co.uk)',
  32. BEL: 'Belgium (trustedshops.be)', PRT: 'Portugal (trustedshops.pt)', EUO: 'EU / international (trustedshops.eu)',
  33. };
  34. // Where a member's target market is surfaced as a country-site listing.
  35. const MARKET_TLD = {
  36. CHE: 'ch', DEU: 'de', AUT: 'at', FRA: 'fr', ITA: 'it', ESP: 'es',
  37. NLD: 'nl', POL: 'pl', GBR: 'co.uk', BEL: 'be', PRT: 'pt', EUO: 'eu',
  38. };
  39. export function marketLabel(code) {
  40. return MARKET_LABELS[String(code || '').toUpperCase()] || (code ? `market ${code}` : 'unknown market');
  41. }
  42. /** Normalize any user/agent input to a bare hostname. Returns {domain} or null
  43. * when the input is not domain-like (then it is treated as a merchant NAME,
  44. * which Trusted Shops cannot be searched by — no domains are ever invented). */
  45. export function normalizeDomain(input) {
  46. if (typeof input !== 'string') return null;
  47. let s = input.trim();
  48. if (!s || /\s/.test(s.replace(/^[a-z][a-z0-9+.-]*:\/\//i, '').split('/')[0])) return null;
  49. if (!/^[a-z][a-z0-9+.-]*:\/\//i.test(s)) s = `http://${s}`;
  50. let u;
  51. try { u = new URL(s); } catch { return null; }
  52. const host = (u.hostname || '').toLowerCase();
  53. if (!host || !host.includes('.') || host === 'localhost' || /^\d{1,3}(\.\d{1,3}){3}$/.test(host)) return null;
  54. return { domain: host };
  55. }
  56. /** Pull one input — URL, bare domain, or {url|domain|name} — apart. */
  57. export function parseMerchantInput(input) {
  58. const raw = typeof input === 'string' ? input : (input?.url || input?.domain || input?.website || input?.merchant_url || null);
  59. const name = typeof input === 'object' && input ? (input.name || input.merchant_name || null) : null;
  60. const dom = normalizeDomain(raw);
  61. if (dom) return { domain: dom.domain, name: name || dom.domain };
  62. return { domain: null, name: name || (typeof input === 'string' ? input : null) || String(input) };
  63. }
  64. const stripWww = s => String(s || '').toLowerCase().trim().replace(/^www\./, '');
  65. // Domains that legitimately appear on fake-shops pages (CMS/CDN chrome) and must
  66. // never count as warnings. Only LABELED warnings ("Fake <type> <domain> <date>")
  67. // ever flag a merchant — precision over recall, a flag is a hard decline.
  68. const FAKE_SHOP_EXCLUDE = /(^|\.)(trustedshops|etrusted|hubspot|hsforms|hubfs|hsstatic|cloudflare|jsdelivr|unpkg|splide|webcomponents|google|gstatic|w3|schema|typekit)\./i;
  69. const DEFAULTS = {
  70. apiBase: 'https://api.trustedshops.com/rest/public/v2',
  71. countries: ['ch', 'de', 'at', 'co.uk', 'fr', 'it', 'es', 'nl', 'be', 'pt', 'pl', 'eu'],
  72. timeoutMs: 4000, // per HTTP request (REST + search pages)
  73. concurrency: 12, // max in-flight requests across a whole batch
  74. ttlMs: 6 * 60 * 60 * 1000, // cache entries live 6h; re-checked after that
  75. fakeShopTtlMs: 60 * 60 * 1000, // warning lists refresh hourly (they rotate)
  76. maxQualityLookups: 2, // member rating fetches per merchant
  77. maxShopsPerMerchant: 5,
  78. };
  79. export class TrustedShopsChecker {
  80. constructor(opts = {}) {
  81. this.o = { ...DEFAULTS, ...opts };
  82. if (process.env.TRUSTEDSHOPS_DOMAINS) {
  83. this.o.countries = process.env.TRUSTEDSHOPS_DOMAINS.split(',').map(s => s.trim()).filter(Boolean);
  84. }
  85. this.fetchImpl = this.o.fetchImpl || globalThis.fetch.bind(globalThis);
  86. this.cache = new Map(); // domain -> {at, result}
  87. this.inflight = new Map(); // domain -> Promise (de-dupe parallel checks)
  88. this.fakeShopCache = null; // {at, byDomain: Map<domain, entries[]>, totalWarnings, sitesChecked, errors}
  89. this.fakeShopInflight = null;
  90. this.stats = { lookups: 0, searchCalls: 0, qualityCalls: 0, fakeShopListFetches: 0, cacheHits: 0, errors: 0 };
  91. }
  92. /** Check many merchants concurrently. Returns {results, tookMs} — input order
  93. * preserved. Request-level parallelism (not merchant-level) is what the
  94. * concurrency cap bounds: every merchant fans out to 1 registry lookup +
  95. * N country searches, all funneled through the same semaphore. */
  96. async check(inputs) {
  97. const list = (Array.isArray(inputs) ? inputs : [inputs]).slice(0, 50);
  98. const t0 = Date.now();
  99. const results = await Promise.all(list.map(input => this.checkOne(input)));
  100. return { results, tookMs: Date.now() - t0 };
  101. }
  102. /** Check one merchant (by URL/domain; name-only resolves to "no domain"). */
  103. async checkOne(input) {
  104. const parsed = parseMerchantInput(input);
  105. const at = new Date().toISOString();
  106. if (!parsed.domain) {
  107. return { input, name: parsed.name, resolvedDomain: null, listed: null, shops: [], profiles: [], found_on: [], primary: null, reason: 'no domain supplied — Trusted Shops is verified by website, and no domain was invented from the name', checkedAt: at, fromCache: false };
  108. }
  109. const key = parsed.domain;
  110. const cached = this.cache.get(key);
  111. if (cached && Date.now() - cached.at < this.o.ttlMs) {
  112. this.stats.cacheHits++;
  113. return { ...cached.result, fromCache: true, checkedAt: new Date(cached.at).toISOString() };
  114. }
  115. const pending = this.inflight.get(key);
  116. if (pending) return { ...(await pending), fromCache: false };
  117. const p = this.#checkMerchant(key, input, at).finally(() => this.inflight.delete(key));
  118. this.inflight.set(key, p);
  119. return { ...(await p), fromCache: false };
  120. }
  121. /** Fetch + parse every country site's /fake-shops/ warning list (own TTL cache,
  122. * fetched once per TTL and shared by all merchants). */
  123. async #fakeShopData() {
  124. if (this.fakeShopCache && Date.now() - this.fakeShopCache.at < this.o.fakeShopTtlMs) return this.fakeShopCache;
  125. if (this.fakeShopInflight) return this.fakeShopInflight;
  126. this.fakeShopInflight = (async () => {
  127. const lists = await Promise.all(this.o.countries.map(tld =>
  128. this.#gate(() => this.#deadline(
  129. this.fetchImpl(`https://www.trustedshops.${tld}/fake-shops/`, { signal: AbortSignal.timeout(this.o.timeoutMs), headers: { accept: 'text/html' } }),
  130. this.o.timeoutMs, `fake-shops list .${tld}`,
  131. )).then(
  132. async res => {
  133. this.stats.fakeShopListFetches++;
  134. if (!res.ok) throw new Error(`HTTP ${res.status}`);
  135. return { tld, entries: this.#parseFakeShopWarnings(await res.text(), tld) };
  136. },
  137. err => ({ tld, error: err.message }),
  138. )));
  139. const byDomain = new Map();
  140. let totalWarnings = 0;
  141. const errors = [];
  142. let sitesChecked = 0;
  143. for (const l of lists) {
  144. if (l.entries) {
  145. sitesChecked++;
  146. totalWarnings += l.entries.length;
  147. for (const e of l.entries) {
  148. const arr = byDomain.get(e.domain) || [];
  149. arr.push({ site: `trustedshops.${l.tld}`, type: e.type, date: e.date });
  150. byDomain.set(e.domain, arr);
  151. }
  152. } else errors.push(`.${l.tld}: ${l.error}`);
  153. }
  154. this.fakeShopCache = { at: Date.now(), byDomain, totalWarnings, sitesChecked, errors };
  155. return this.fakeShopCache;
  156. })().finally(() => { this.fakeShopInflight = null; });
  157. return this.fakeShopInflight;
  158. }
  159. /** Extract LABELED warning entries ("Fake <type> <domain> <date>") from a
  160. * fake-shops page. Unlabeled domain-like strings never count — a hit here is
  161. * a hard decline, so precision beats recall. */
  162. #parseFakeShopWarnings(html, tld) {
  163. const text = html
  164. .replace(/<script[\s\S]*?<\/script>/gi, ' ')
  165. .replace(/<style[\s\S]*?<\/style>/gi, ' ')
  166. .replace(/<[^>]+>/g, ' ');
  167. const entries = [];
  168. const seen = new Set();
  169. const re = /Fake\s+([A-Za-zÀ-ÿ]{2,30})[^A-Za-z0-9.\-]{0,40}((?:[a-z0-9-]{2,60}\.)+[a-z]{2,12})(?![\w.-])/gi;
  170. for (const m of text.matchAll(re)) {
  171. const domain = stripWww(m[2]);
  172. if (FAKE_SHOP_EXCLUDE.test(domain) || seen.has(domain)) continue;
  173. const after = text.slice(m.index + m[0].length, m.index + m[0].length + 60);
  174. const date = (after.match(/\d{2}\.\d{2}\.\d{4}/) || [])[0] || null;
  175. const type = m[1] || null;
  176. seen.add(domain);
  177. entries.push({ domain, type, date });
  178. }
  179. return entries;
  180. }
  181. /** Full check: member registry + every country-domain shop search + fake-shop
  182. * warning lists, merged. */
  183. async #checkMerchant(domain, input, at) {
  184. const t0 = Date.now();
  185. const queryDomain = stripWww(domain);
  186. const [member, searches, fakeShop] = await Promise.all([
  187. this.#memberLookup(queryDomain).catch(err => ({ error: err.message })),
  188. Promise.all(this.o.countries.map(tld =>
  189. this.#searchCountry(queryDomain, tld).then(
  190. hits => ({ tld, hits }),
  191. err => ({ tld, error: err.message }),
  192. ))),
  193. this.#fakeShopData().catch(err => ({ error: err.message })),
  194. ]);
  195. this.stats.lookups++;
  196. const profiles = [];
  197. const searchErrors = [];
  198. let okSearches = 0;
  199. for (const r of searches) {
  200. if (r.hits) { okSearches++; for (const h of r.hits) profiles.push({ domain: `trustedshops.${r.tld}`, ...h }); }
  201. else searchErrors.push(`.${r.tld}: ${r.error}`);
  202. }
  203. // Fake-shop warning match: exact domain or the merchant sits on a flagged
  204. // domain's subdomain. Subdomain suffrage is deliberate — scam ops rotate
  205. // subdomains under a known-bad domain.
  206. const fakeShopUnreachable = Boolean(fakeShop.error) || !fakeShop.sitesChecked;
  207. let fakeShopResult;
  208. if (fakeShop.error) {
  209. fakeShopResult = { flagged: null, matches: [], reason: `fake-shop lists unavailable: ${fakeShop.error}` };
  210. } else if (!fakeShop.sitesChecked) {
  211. fakeShopResult = { flagged: null, matches: [], reason: `fake-shop lists unavailable: ${fakeShop.errors.slice(0, 3).join('; ') || 'no site reachable'}` };
  212. } else {
  213. const matches = [];
  214. for (const [flaggedDomain, entries] of fakeShop.byDomain) {
  215. if (queryDomain === flaggedDomain || queryDomain.endsWith(`.${flaggedDomain}`)) matches.push(...entries);
  216. }
  217. fakeShopResult = { flagged: matches.length > 0, matches, sites_checked: fakeShop.sitesChecked, warnings_total: fakeShop.totalWarnings, list_errors: fakeShop.errors };
  218. }
  219. const memberShops = member.error ? [] : member.shops;
  220. const totalChecks = 1 + this.o.countries.length;
  221. const failedChecks = (member.error ? 1 : 0) + searchErrors.length;
  222. // Everything failed only when the member/search layer is fully down AND the
  223. // fake-shop lists were unreachable too (#fakeShopData resolves with per-site
  224. // errors instead of rejecting, so sitesChecked is the real signal).
  225. const fakeShopFailed = Boolean(fakeShop.error) || !fakeShop.sitesChecked;
  226. if (failedChecks === totalChecks && fakeShopFailed) {
  227. const result = {
  228. input, name: domain, resolvedDomain: domain, listed: null, shops: [], profiles: [], found_on: [],
  229. primary: null, fake_shop: fakeShopResult,
  230. reason: `all Trusted Shops checks failed (member lookup: ${member.error || 'n/a'}; first search error: ${searchErrors[0] || 'n/a'}; fake-shop: ${fakeShopResult.reason || 'n/a'})`,
  231. checkedAt: at, lookupMs: Date.now() - t0,
  232. };
  233. this.stats.errors++;
  234. return result;
  235. }
  236. // Member market → the country site where that membership surfaces.
  237. const foundOn = new Set(profiles.map(p => p.domain));
  238. for (const ms of memberShops) {
  239. const tld = MARKET_TLD[String(ms.targetMarket || '').toUpperCase()];
  240. if (tld) foundOn.add(`trustedshops.${tld}`);
  241. }
  242. // Registry entries can be store pages with no quality data (e.g. conrad.de's 25
  243. // filiale entries): enrich them with the country-site search rating for the same
  244. // tsId, and prefer a rated entry over an unrated one as primary.
  245. const ssrByTsId = new Map(profiles.filter(p => p.tsId).map(p => [p.tsId, p]));
  246. for (const ms of memberShops) {
  247. if (ms.rating?.overallMark == null) {
  248. const hit = ssrByTsId.get(ms.tsId);
  249. if (hit && ((hit.averageRating ?? 0) > 0 || (hit.reviewCount ?? 0) > 0)) {
  250. ms.rating = { overallMark: hit.averageRating ?? null, description: null, totalReviewCount: hit.reviewCount ?? 0, activeReviewCount: null, reviewsCountedSince: null, source: 'country-site' };
  251. }
  252. }
  253. }
  254. const rated = memberShops.filter(s => s.rating?.overallMark != null)
  255. .sort((a, b) => (b.rating.totalReviewCount || 0) - (a.rating.totalReviewCount || 0));
  256. const bestProfile = profiles.slice().sort((a, b) => (b.reviewCount || 0) - (a.reviewCount || 0))[0] || null;
  257. // Primary is always member-shop shaped (tsId/name/rating) so consumers never branch:
  258. // best rated registry entry first, else the country-site profile normalized to that shape.
  259. const profilePrimary = bestProfile ? {
  260. tsId: bestProfile.tsId,
  261. name: bestProfile.accountName || bestProfile.shopName || queryDomain,
  262. registeredUrl: bestProfile.shopName || queryDomain,
  263. targetMarket: null,
  264. market: bestProfile.domain,
  265. profileType: bestProfile.profileType,
  266. profileUrl: bestProfile.profileUrl,
  267. rating: ((bestProfile.averageRating ?? 0) > 0 || (bestProfile.reviewCount ?? 0) > 0) ? {
  268. overallMark: bestProfile.averageRating ?? null,
  269. description: null,
  270. totalReviewCount: bestProfile.reviewCount ?? 0,
  271. activeReviewCount: null,
  272. reviewsCountedSince: null,
  273. source: 'country-site',
  274. } : null,
  275. } : null;
  276. const primary = rated[0] || profilePrimary || memberShops[0] || null;
  277. const result = {
  278. input,
  279. name: memberShops[0]?.name || bestProfile?.accountName || bestProfile?.shopName || domain,
  280. resolvedDomain: domain,
  281. listed: memberShops.length > 0 || profiles.length > 0,
  282. shops: memberShops, // member-registry entries (buyer-protection members)
  283. member: rated[0] || memberShops[0] || null,
  284. profiles, // country-site shop profiles (member AND non-member)
  285. found_on: [...foundOn].sort(),
  286. primary,
  287. fake_shop: fakeShopResult,
  288. search_errors: searchErrors,
  289. member_lookup_error: member.error || null,
  290. checkedAt: at,
  291. lookupMs: Date.now() - t0,
  292. };
  293. this.cache.set(domain, { at: Date.now(), result });
  294. return result;
  295. }
  296. /** Member registry lookup (buyer-protection members only; 404 = not a member). */
  297. async #memberLookup(queryDomain) {
  298. const res = await this.#gate(() => this.#deadline(
  299. this.fetchImpl(`${this.o.apiBase}/shops.json?url=${encodeURIComponent(queryDomain)}`, { signal: AbortSignal.timeout(this.o.timeoutMs), headers: { accept: 'application/json' } }),
  300. this.o.timeoutMs, 'Trusted Shops member lookup',
  301. ));
  302. if (res.status === 404) return { shops: [] };
  303. if (!res.ok) throw new Error(`HTTP ${res.status}`);
  304. const body = await res.json();
  305. const shops = (body?.response?.data?.shops || [])
  306. .slice(0, this.o.maxShopsPerMerchant)
  307. .map(s => ({
  308. tsId: s.tsId,
  309. name: s.name || queryDomain,
  310. registeredUrl: s.url || queryDomain,
  311. targetMarket: s.targetMarketISO3 || null,
  312. market: marketLabel(s.targetMarketISO3),
  313. language: s.languageISO2 || null,
  314. rating: null,
  315. }));
  316. await Promise.all(shops.slice(0, this.o.maxQualityLookups).map(async s => { s.rating = await this.#quality(s.tsId); }));
  317. return { shops };
  318. }
  319. /** One country site's shop search, parsed from the server-rendered __NEXT_DATA__. */
  320. async #searchCountry(queryDomain, tld) {
  321. this.stats.searchCalls++;
  322. const url = `https://www.trustedshops.${tld}/shops/?q=${encodeURIComponent(queryDomain)}`;
  323. const res = await this.#gate(() => this.#deadline(
  324. this.fetchImpl(url, { signal: AbortSignal.timeout(this.o.timeoutMs), headers: { accept: 'text/html' } }),
  325. this.o.timeoutMs, `Trusted Shops search .${tld}`,
  326. ));
  327. if (!res.ok) throw new Error(`HTTP ${res.status}`);
  328. const html = await res.text();
  329. return this.#parseSearchHtml(html, queryDomain).map(h => ({ ...h, domain: `trustedshops.${tld}` }));
  330. }
  331. /** Extract exact-domain hits from a search page. Fuzzy near-misses never count. */
  332. #parseSearchHtml(html, queryDomain) {
  333. const m = html.match(/<script id="__NEXT_DATA__" type="application\/json">([\s\S]*?)<\/script>/);
  334. if (!m) throw new Error('no __NEXT_DATA__ found (site unavailable or layout changed)');
  335. let shops;
  336. try {
  337. shops = JSON.parse(m[1])?.props?.pageProps?.shops;
  338. } catch {
  339. throw new Error('unparseable __NEXT_DATA__ JSON');
  340. }
  341. if (!Array.isArray(shops)) throw new Error('search result shape changed (no shops array)');
  342. const q = stripWww(queryDomain);
  343. return shops
  344. .filter(s => stripWww(s.shopUrl) === q || stripWww(s.shopName) === q)
  345. .map(s => ({
  346. profileType: s.profileType || null,
  347. tsId: s.tsID || s.tsId || null,
  348. accountName: s.accountName || null,
  349. shopName: s.shopName || null,
  350. averageRating: typeof s.averageRating === 'number' ? s.averageRating : null,
  351. reviewCount: typeof s.reviewCount === 'number' ? s.reviewCount : null,
  352. profileUrl: s.profileUrl ? (String(s.profileUrl).startsWith('http') ? s.profileUrl : `https://${s.profileUrl}`) : null,
  353. }));
  354. }
  355. /** Member rating evidence (non-member tsIds 404 here — expected). */
  356. async #quality(tsId) {
  357. try {
  358. this.stats.qualityCalls++;
  359. const res = await this.#gate(() => this.#deadline(
  360. this.fetchImpl(`${this.o.apiBase}/shops/${encodeURIComponent(tsId)}/quality.json`, { signal: AbortSignal.timeout(this.o.timeoutMs), headers: { accept: 'application/json' } }),
  361. this.o.timeoutMs, 'Trusted Shops quality',
  362. ));
  363. if (!res.ok) return null;
  364. const body = await res.json();
  365. const ri = body?.response?.data?.shop?.qualityIndicators?.reviewIndicator;
  366. if (!ri) return null;
  367. return {
  368. overallMark: typeof ri.overallMark === 'number' ? ri.overallMark : null,
  369. description: ri.overallMarkDescription || null,
  370. totalReviewCount: ri.totalReviewCount ?? null,
  371. activeReviewCount: ri.activeReviewCount ?? null,
  372. reviewsCountedSince: ri.reviewsCountedSince || null,
  373. };
  374. } catch {
  375. return null; // rating is garnish; listed/not-listed already stands
  376. }
  377. }
  378. /** Enforce the caller-side deadline with a real (ref'ed) timer. AbortSignal alone is
  379. * not enough: it never keeps the event loop alive, so a pure-hang fetch would drain
  380. * the loop and Node would exit/warn before the abort fires. */
  381. #deadline(promise, ms, label) {
  382. return Promise.race([
  383. promise,
  384. new Promise((_, rej) => setTimeout(() => rej(new Error(`${label} timed out after ${ms}ms`)), ms)),
  385. ]);
  386. }
  387. /** Request-level semaphore: bounds actual HTTP parallelism across the whole
  388. * batch (each merchant fans out to 1 + countries.length requests). */
  389. #gate(fn) {
  390. this._active = this._active || 0;
  391. this._queue = this._queue || [];
  392. const start = () => {
  393. this._active++;
  394. return fn().finally(() => {
  395. this._active--;
  396. const next = this._queue.shift();
  397. if (next) next();
  398. });
  399. };
  400. if (this._active < this.o.concurrency) return start();
  401. return new Promise(resolve => this._queue.push(resolve)).then(start);
  402. }
  403. }
  404. /** One-line human summary used in engine evidence and step-up UI. */
  405. export function describeResult(r) {
  406. if (!r) return null;
  407. // A fake-shop warning dominates everything else — it is the one hard-decline signal.
  408. if (r.fake_shop?.flagged) {
  409. const m = r.fake_shop.matches[0];
  410. return `FAKE SHOP WARNING: ${r.resolvedDomain} appears on ${m.site}'s fake-shop list${m.type ? ` (${m.type})` : ''}${m.date ? `, warning dated ${m.date}` : ''}`;
  411. }
  412. if (r.listed === true) {
  413. const parts = [];
  414. const member = Array.isArray(r.shops) ? r.shops.find(s => s.rating?.overallMark != null) || r.shops[0] : null;
  415. if (member) {
  416. parts.push(member.rating?.overallMark != null
  417. ? `member (tsId ${member.tsId}) rated ${member.rating.overallMark.toFixed(2)}/5.00 "${member.rating.description || ''}" from ${member.rating.totalReviewCount} reviews since ${member.rating.reviewsCountedSince || 'n/a'}${member.market ? `, market ${member.market}` : ''}`
  418. : `member (tsId ${member.tsId}${member.market ? `, market ${member.market}` : ''})`);
  419. }
  420. for (const p of (r.profiles || []).slice(0, 3)) {
  421. parts.push(`profile on ${p.domain} (${p.profileType || 'profile'}: ${p.accountName || p.shopName}, ${p.reviewCount ?? 0} reviews${p.averageRating ? `, ${p.averageRating}/5` : ''})`);
  422. }
  423. const on = (r.found_on || []).length ? ` Shows on: ${r.found_on.join(', ')}.` : '';
  424. return `listed on Trusted Shops — ${parts.join('; ')}.${on}`;
  425. }
  426. if (r.listed === false) return `not listed on Trusted Shops (checked live ${r.checkedAt} across ${(r.found_on || []).length === 0 && (r.search_errors || []).length ? 'available country sites' : 'all country sites'}) — neutral: many legitimate shops are not members`;
  427. return `Trusted Shops check unavailable: ${r.reason || 'unknown reason'}`;
  428. }